Accounts Receivable & Billing Specialist

For one of our clients in the technology sector, we are looking for a motivated individual for the position of Accounts Receivable & Billing Specialist.

Main responsibilities:

• Oversee the billing and invoicing process across the company, handling both internal and external invoicing directly.
• Address and resolve any invoice-related issues raised by internal teams or external clients.
• Collaborate closely with Global Sales teams to facilitate billing and collections while nurturing customer relationships.
• Manage the collection process for specific customers by reaching out about overdue accounts and understanding reasons for non-payment through calls and emails.
• Handle cash allocation tasks efficiently.
• Generate financial reports regularly or as requested.
• Assist in clarifying ambiguous payments and assess customer accounts and payments.
• Liaise with management to create process maps and suggest improvements when necessary.
• Aid in updating and maintaining the collections model and cash flow forecasting.

• Experience as an Accounts Receivable & Billing Administrator.
• Comprehensive knowledge and experience of the Order to Cash (O2C) process.
• Familiarity with NetSuite is preferred.
• Strong communication and interpersonal abilities.
• Capable of working both independently and as part of a team.
• Proficient in English.

• Hybrid work model with standard working hours.
• The office is located in a convenient area of Kraków.
• Standard benefits package (sports card, medical care, etc.).
• Professional development opportunities, such as training and workshops.