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Employee Assistance Specialist with German

2024-12-05 ID OFERTY: 991935

Your new company 

Our client is a Japanese technology company whose Shared Service Center is located in Gdańsk. The company operates internationally, implementing modern solutions for offices and supporting sustainable development.

Your new role 

Employee Assistance Specialist will be responsible for he reintegration process of employees on long-term sick leave (who are hired in Germany) as part of company integration management policy in Germanyand legal requirements.

Main responsibilities are:
  • Reintegrates and independently supports employees on long-term sick leave (via phone, chat, and case management tool).
  • Conducts confidential discussions with individual employees.
  • Cooperates with internal departments such us: operation teams, works council, HR, safety, HR BP, Payroll team.
  • Process monitoring and support for individual integration cases.
  • Legally compliant documentation and management of individual integration cases.
  • If necessary, consultation and involvement of external service providers as support in integration cases
What you'll need to succeed 

In order to be successful in this position you need excellent command of English and German language. Experience in HR operations in Shared Service Center is benefitial. Strong understanding of the employee life cycle is crucial for this position. We are looking for someone with a high level of empathy who will be able to communicate well with employees and support them in difficult situations.

What you'll get in return 

  • Standard benefit package (Multisport, Luxmed, private life insurance, benefits cafeteria)
  • Work in a hybrid model (3x HO/week)
  • Annual bonus system
  • Language programs (Learnlight)
  • A rich package of training courses
  • Bonuses and additional days off based on tenure
  • Referral program
  • An office in a great location (Olivia Star)
  • Wellbeing sessions

What you need to do now 


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.



Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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