OTC Specialist with English
- Making Master Data changes to customer accounts in cooperation with Front Office to ensure accurate and timely updates in Navision.
- Perform price regulations according to customer contracts, controlling portfolio outcomes and ensuring compliance with agreements.
- Handle requests from business units for data uploads or invoice adjustments.
- Uploading and processing files, creating invoices and feedback reports, and ensuring proper communication.
- Handle external customer enquiries regarding invoices, liaising with business units to provide timely support.
- Engage in dialogue with customers and debt collection agencies to address outstanding payments and disputes.
- Ensure accurate cash application, posting cash transactions to appropriate customer accounts, and resolving discrepancies.
- Assist with monthly tasks, including the accurate posting of sales reports and reconciliations.
- Allocate cash and credit notes accurately, promptly addressing any related customer enquiries.
- Generate and distribute account statements and invoice specifications with a focus on accuracy and timeliness.
- Assist in managing payment reminders and account reconciliations as necessary.
- Handle customer and supplier requests via email and phone, ensuring professional communication and resolution.
- Fluent English
- The first experience in a similar position
- Education in finance would be an additional asset.
- Proficiency in MS Office: Excel and Word
- Excellent customer service and analytical skills
- Stable employment conditions
- Hybrid model of work (2x HO/week)
- Private medical care
- Sport card
- Cafeteria program
Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.